Dec 4, 2012

Tips for Facebook Social Networking




Having been working on my personal blog for many years, I think I am not a complete newbie in this field. I have a Facebook fan page which has over 8500 fans, and the number remain increasing though I now have very few time to maintain it. I ran another fan page for my company, whose fans reached as much as 1000 within 3 months. I have the confidence to make a new-created fan page's fans reach 100 in a week, if enough free time, and if I was allowed to use my mother tongue.

Social networking is a time-consuming work that requires lots of practice and patience. No one can become an expert without actually doing it, and you may find social networking for different events, companies, and websites, demands different ways to do it. The result varies depending not only on your efforts, but also on many factors like the base number of your targeted audience, current trends, the resources you own, etc. For instance, two fan pages, A and B start from the same day. A is a famous singer's fans club, and B is for collecting moral examples in our city. I should expect the former one will grow much faster. But if A is not an official page and  B is run by the government, the situation may change.


If you choose a wrong topic, chances are that you need to put more efforts to make it a success. Too general can mean no target. Too narrow can mean unpopular. In reality, I mean, not for school projects, we usually have no need to worry about what we need to promote since the boss will assign it. So I am not going to talk about how to choose a intriguing topic. Let's focus on how to get traffic and how to stabilize the fans amount we have.

Continuity is more important than Frequency

You may have been told that you have to update your fanpage as frequently as possible to get more traffic. I want to point out that frequency is not that important.

1 update per day? Or 3 update per week? Define yourself a frequency, and insist on it. Higher frequency can speed up the process with limitation. Low frequency also works. The key point is to keep the consistency. DO WHAT YOUR AUDIENCE EXPECT YOU TO DO. If you have 3 updates for today, that's fine. Just remember to prepare another 3 updates for tomorrow. In this way you are at the lowest risk of driving people away. Why? People check how your fanpage is going before liking. They think it works for them, so they end up liking it. You should try your best to keep the pattern they're used to.

I'm not saying that frequency is no important. Neither too short nor too long the intervals should be. People of different backgrounds tend to be on Facebook at different time period. If you have 3 updates for one day, you'd better distribute them to different period of time. This ensures most of your fans see your posts.

In another case, if you have only one update for a week, you need to consider what the time is when Facebook is most "crowded" in a day. I would choose after dinner. But maybe what you need to consider more is raising the frequency, since it's almost impossible to achieve success in social networking by one update per week. As I say, people go on Facebook at different time. Such low exposure can mean no connection for many of them.

1-3 update per day is most ideal for me. But I never want to see 3 updates at the same time.

Don't Rush!

More updates enables you to achieve your goal sooner. Be careful about the intervals between updates. I've seen many people giving 5 updates in one day and then no movements for a week. People may get annoyed when they see more than 3 posts  from the same person on their wall, and your page will be unliked. They are more likely to do so when you've disappeared for a long time and suddenly break out with overwhelming messages. So trust me, NEVER DO THAT, even when you think you're bringing good news.

Fans like your page, which means, you, a stranger in their life, are authorized to deliver your messages on their walls. That is a precious chance you should treasure. It's different from showing ads on your own site. They invite you to advertise at their places through a pattern they accept.

I truly understand that continuity is the most tough part. You don't want to do it everyday. Occasionally you may have passion to update it, so you want to do as more as you can. That's why you rush. Now you know that's not a good idea. What can you do?

Try scheduling. There's a wonderful fan page feature hidden in the small button under your text area. Click it and decide when you want your message to be posted. You can schedule multiple updates when time allows. Plan them carefully. Then you may enjoy your holidays.

Give them good stuff

An important principle is always updating useful things. A boring, perfunctory update is even worse than no update. Let me emphasise it again: People invite you to advertise on their wall. They have the intuitive to like/unlike you. Do remember, you are not their friends or even acquaintance. Once they find you are not helpful, they leave easily. It gets harder to ask them back after they go away. So, don't disappoint them.

Before updating a fan page, try to imagine that you are one of the fans. Are you expecting to see this kind of information? Or will you be intrigued? If it makes no difference, maybe you should try different stuff. Find something that works for both you and your fans.

No matter you're posting links or pictures, always type some descriptive texts when updating. Your audience need you to tell them what you're delivering before they check it out.

The next step is to organize your content. If the update is from your blog, make sure the contents have been formalized. No broken codes/images exist, and the typography is decent. Inserting at least one graphic is highly recommended. That will generate a thumbnail on the page when you repost it on Facebook. People are more likely to click links with thumbnails.

If you are going to insert a long url, or more than one link in an update, use URL shortener to shorten the links. Without doing this, you may mess up your descriptive texts with long urls. That's really ugly, and some people may misunderstand that you are spamming or spreading virus.

Overall, the idea is to make your updates precise, readable, and organized.

6 comments:

  1. 我英文很破,希望我沒有理解錯誤。
    ---
    確實很討厭那種不斷更新,但的很不知所云的社團(粉絲團),很洗版面。
    相對的也很討厭那種充斥著沒有明顯查證的流言(或相片),僅僅只是不斷的轉載→轉載→轉載。
    ---
    最近也有不少商業性質的社團,你會莫名其妙的被加入,裡面給人的感覺就是一整個的騙局。
    這一個星期我就退了二個。
    ---
    至於內容,個人不是相當在意,我覺得志同道合,喜歡的人自然會留下來,不喜歡就默默離開。
    當然,我只看我想看的。
    ---
    太久沒更新慢慢的當然會被我遺忘,可能那一天不小心想到了,就會在回去看看的,我很少清連結的。
    另外,同一位作者經營太多的BLOG,也會令人煩惱,有分類屬性的話,當然就沒問題,怕的就是都發同樣性質的東西。
    ---
    末日趕下班~~~沒啥條理,希望別太在意。
    妳的文筆還是讓人賞心悅目。

    ReplyDelete
    Replies
    1. 感謝留言!你的意見很有幫助~看來我還可以針對這個主題補充不少點 XD
      我也很討厭那些謠言滿天飛的社團,更討厭那些「按一下讚來幫助誰誰」的 post,沒根沒據莫名其妙。我也很少清理連結~突然洗版面的卻是幾乎 100% 會被我清理掉。新手經營粉絲團很容易犯這個錯,所以也順便寫這篇給我同學看。
      末日下班愉快還有聖誕快樂 ^^

      Delete
  2. wow ... between this advice and Ed's Social Media class I've got a lot to learn and do to catch up in the "social networking" category.

    Thanks for the post Kero, hopefully this old dog can learn some new tricks.

    Mitch

    ReplyDelete
  3. This is another great article! Super informative. I'm gonna show this to the guys in the band and see if someone can be in charge of 'social maintenance'. Thanks for sharing your experiences.

    @Gary Mitchell You aint old Gary. Old people don't know how to surf the web let alone be able to make cool movies in After Effects :)

    ReplyDelete
  4. The idea really gives me some inspiration. Maybe I can gather my fans by using your strategies.

    ReplyDelete

Hi, I'm Kero, a web developer.